Use your Busylight to show your agent status
Several Zylinc clients (Zylinc Attendant Console, Contact Center, and Service Center) work with the popular Busylight UC Alpha and UC Omega from Kuando. Do you work as a customer service center agent, and do you have a Busylight? In that case, you can have your Busylight automatically reflect your agent status: Green: Idle (that is…