MONITOR THE OPERATIONAL STATUS OF A ZYLINC SOLUTION, PART 1 Many organizations want to be able to monitor how their critical IT and communications solutions perform, so that they can quickly deal with any potential problems before many users become affected. If you work in IT operations or a similar function, and your organization uses…
In mid-January, the Zylinc user group met again – this time with the highest-ever number of participants. The all-day meeting took place at Norsminde Kro, south of Denmark’s second-largest city Aarhus. The formal agenda covered the recent Zylinc version 6.5, a demonstration of the coming Zylinc Web Agent, the next generation of Zylinc’s mobile client…
The festive season has reached Zylinc. Our offices are full of Christmas decorations. Stars in the windows and stars in our eyes … Just in time for Christmas, we’ve released information about the exciting Zylinc Advanced Statistics on our unified help site, including popular scenarios like: how to analyze your organization’s ability to meet service…
Since my summer post Hellerup ain’t a bad place to work on an August morning …, mornings have gradually gotten colder and darker. In fact, this morning the lighthouse was still doing the last rounds of its nightly routine when I took my two-minute walk down to Hellerup yachting harbour to enjoy the view across…
Zylinc supports e-sport. Last weekend the GTR24h EEWC 2018 race was held on Funen, Denmark, and the car sponsored by Zylinc performed very well. The event was watched by 27 million people all over the world. Very impressive for this highly-expanding sport!
Zylinc unified help is a 2018 UK Technical Communication Awards winner! For more than two decades, the prestigious award has recognized the value of clear, concise, and effective information products, providing an international platform for companies, teams, and individuals to be rewarded by industry experts for their achievements. Zylinc unified help aims to offer a…
The new version includes multiple new and improved features, and our development team has also fixed a number of bugs. Among the cool new features in version 6.5 are: GDPR handling and audit logging In-queue IVR menus, for example if you want to offer special options if callers have waited in a queue for more…
Zylinc, at Strandvejen 104 A in Hellerup, a few kilometers north of central Copenhagen, is just a two-minute walk from the beach and yachting harbour. Great for a quick break, or even a walking meeting. One of the many things that make Zylinc a great place to work.
“What a week! The power of the Microsoft Intelligent Cloud and the Microsoft Intelligent Edge. News on Teams API and the next SfB server, more on that from Zylinc later this year, as we close in on certification. … Thanks Microsoft, see you all next year!” That’s what my colleague Hans Ulrik Madsen, Zylinc’s Director…
Zylinc solutions are ready to run in the cloud. We’ve been able to run Zylinc solutions on Microsoft Azure for more than two years, and recently we got our first customer who uses Amazon Web Services (AWS) as their platform. The benefits of cloud computing are many, including flexibility of delivery, operational cost savings, self-service,…