If you need help with your Zylinc solution, you can greatly help the supporters help you, if you attach log files from your Zylinc system to your support case.
A Zylinc system is typically made up of many different modules, and the log files are often placed in many different folders, depending on your environment, software versions, etc. But don’t worry: We’ve created a tool that you can use to quickly get the log files. The tool automatically collects and zips all relevant log files from your Zylinc system, and it works for both clients and servers.
Read more about the easy-to-use log collection tool on Zylinc unified help.