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Many companies in the small and medium sized businesses have experimented with moving all telephony to a mobile platform. For some, it has worked well and for others it has proven a challenge as not all employees have corporate phones, not all employees have coverage equally well and not all users like to let go…
Delivering Unified Communication based on Zylinc At our recent Partner Kickoff, our long-term partner Atea presented the Atea Anywhere concept that is an all-inclusive UC solution delivered as a service by Atea. The solution includes key capabilities such as basic with telephony, personal video, chat/presence, extended with any device and meeting room for video conferencing…
Our COO Henning Nielsen and Channel Management Director Lars Barthold Nielsen recently returned from a challenging 3 day networking tour travelling 350 km along the Camino de Santiago in Spain. A great experience with a very special atmosphere. The process began in March and has offered great networking with clients and partners leading to interesting…
Ultimate supervisor power, web clients, chat-to-video and clientless agents We are still very appreciative for the big interest shown at our resent Partner Kick-off event held in Copenhagen. At the event we demonstrated significant advancements within the Zylinc Suite including supervisor module, web and mobile clients, chat “up-scaling” to Voice/video as well as clientless agents. Specifically, we showed new…
Dette er begyndelsen på den nye Zylinc-blog, der vil fokusere på udviklingen af nye og fleksible servicecenter-, omstillings- og frontdesk-løsninger. Disse løsninger vil udvikle sig fra traditionel telefoni over SIP til moderne kommunikationsplatforme som Skype for Business, Cisco og sociale medier. Zylinc er førende inden for næste-generations servicecenter- og frontdesk-løsninger. Vores mission er at frigøre…
Zylinc frigør teknologi og forbinder den moderne verden ved at give firmaer og organisationer innovative unified communications-løsninger. Zylincs fleksible løsninger integrerer multiple kommunkationskanaler og giver medarbejderne mulighed for at kunne kommunikere effektivt med hinanden såvel som med kunder, brugere og borgere. Det giver bedre resurseudnyttelse, bedre service og sparer penge.